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Adobe Licensing - Knowledgebase / Client Services - SOMTech (Technology Services) - VCU School of Medicine

Adobe Licensing

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This page describes how Adobe products (including Adobe Acrobat Pro) are to be purchased for members of the School of Medicine.

New Method (Named-User License)

Adobe licenses are now being purchased through a contract managed by the central Technology Services group. This affects the whole university. More information can be found at To purchase a new Named-User License, please submit a ticket to SOMTech at

Before you start to fill out the form, please be sure to have this information handy:

  • Type of license: Adobe Acrobat ($60/yr) or Adobe Creative Suite ($190/yr). (Prices may change based on the licensing contract. Be sure to check the price within the request form.)
  • Business justification for Adobe Creative Suite license.
  • User that will be using the software and their VCU eID. You cannot request the license using their account.
  • SOM department/division
  • Budget code or index code (charges will not be processed until later in the fiscal year)

User Independent Licenses

The process above describes a license assigned to a specific user that can be installed on multiple computers that that user uses. If the Adobe software needs to be accessible to multiple people on a single PC, then a Shared Devices License is required. Please submit a ticket to SOMTech to help request this.

Installing the Software

Follow the steps below to install the software. If further assistance is needed, please submit a ticket to SOMTech at to get a technician to help install the software.


More Documentation

More documentation can be found at If you have any questions, please submit a ticket to SOMTech at

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